Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to sit down and talk with customers and get their feedback and understand their needs.
Bill Gates


Innovation is the need of the hour, be it in products, services, large manufacturing and supply chain processes, development and technology, underwriting services, business models or in recruitment services.

iFactum extends value to customers and stakeholders through increased innovation. Instead of the traditional model, we help our customers develop solutions by performing business process modeling, solution design and customization as necessary. iFactum supports companies in rethinking their existing processes by guiding them through a structured methodology that delivers flexibility while maintaining control.

We follow an iterative model coupled with added BPM technology benefits such as ability to deploy changed processes quickly through revisions, defining Key Performance Indicators - KPIs - and actually tracking the metrics for these KPIs on a continual basis. We effectively follow the "Define, Measure, Analyse, Improve and Control" process improvement model through the enablement of BPM technologies. Monitoring allows customers to measure the performance of predefined KPIs for their business processes.

The things we fear most in organizations – fluctuations, disturbances, imbalances – are the primary sources of creativity
Margaret J. Wheatley